Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided in the following processing operations. „Personal data“ means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files).
This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing takes place on the basis of Art. 6 para.
1 lit.
f GDPR out of our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offer.
Contact us
Person responsible
Please contact us if you wish. The contact details of the person responsible for data processing can be found in our legal notice.
Proactive contact of the customer by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you.
The data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice in the event of an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para.
1 lit.
b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para.
1 lit.
f GDPR out of our overriding legitimate interest in processing and responding to your request.
In this case, you have the right, for reasons arising from your particular situation, to object to this processing at any time on the basis of Art. 6 para.
1 lit.
f GDPR based processing of personal data concerning you.
We will only use your email address to process your request.
Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have provided.
The data processing serves the purpose of establishing contact.
If the establishment of contact serves the implementation of pre-contractual measures (e.g. advice in the event of an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para.
1 lit.
b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para.
1 lit.
f GDPR out of our overriding legitimate interest in processing and responding to your request.
In this case, you have the right, for reasons arising from your particular situation, to object to this processing at any time on the basis of Art. 6 para.
1 lit.
f GDPR based processing of personal data concerning you.
We will only use your email address to process your request.
Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and disclosure of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries.
The provision of the data is necessary for the conclusion of the contract.
Failure to provide the data means that no contract can be concluded.
The processing is carried out on the basis of Art. 6 para.
1 lit.
b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers.
In all cases, we strictly observe the legal requirements.
The scope of data transmission is kept to a minimum.
Advertising
Use of the e-mail address for sending newsletters
We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we have received as part of the sale of a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. You can find the contact details for exercising your objection in the legal notice. You can also use the link provided for this purpose in the advertising email. This will not incur any costs other than the transmission costs according to the basic rates.
Shipping service provider Merchandise management
Forwarding the e-mail address to shipping companies for information on the shipping status
We will pass on your e-mail address to the transport company as part of the contract processing if you have expressly consented to this during the ordering process. The purpose of forwarding is to inform you by e-mail about the shipping status. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company without affecting the lawfulness of processing based on consent before its withdrawal.
Use of an external merchandise management system
We use a merchandise management system for contract processing as part of order processing.
For this purpose, your personal data collected as part of the order will be transmitted to
Pickware GmbH, Goebelstr.
21, 64293 Darmstadt
.
Payment service provider
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide whether to accept them individually and prevent the storage of cookies and transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
You can find out how to manage (including deactivating) cookies in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
We use the „Real Cookie Banner“ consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how „Real Cookie Banner“ works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on § 15 para.
3 P. 1 TMG.
The processing of your personal data takes place on the basis of Art. 6 para.
1 lit.
f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
Analysis
Use of Google Analytics
On our website, we use the web analysis service Google Analytics from Google LLC.
(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“).
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data.
Google Ireland Limited is therefore the company affiliated with Google which is responsible for the processing of your data and compliance with the applicable data protection laws.
The purpose of data processing is to analyze this website and its visitors as well as for marketing and advertising purposes.
For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The following information may be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels that enable your use of the website to be analyzed.
The information generated about your use of this website is usually transferred to a Google server in the USA and stored there.
There is no adequacy decision by the EU Commission for the USA.
The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks. Both Google and US state authorities have access to your data.
Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and any other data that Google has about you.
IP anonymization is activated on this website.
This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is based on § 15 para.
3 P. 1 TMG.
The processing of your personal data takes place on the basis of Art. 6 para.
1 lit.
f GDPR out of our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie.
Opt-out cookies prevent the future collection of your data when you visit this website.
You must opt out on all systems and devices used for this to be fully effective.
If you delete the opt-out cookie, requests will be sent to Google again.
If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de.
Plug-ins and miscellaneous
Use of the Google Tag Manager
On our website, we use the Google Tag Manager of Google LLC.
(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) on our website.
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data.
Google Ireland Limited is therefore the company affiliated with Google that is responsible for the processing of your data and compliance with the applicable data protection laws.
This application is used to manage JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular.
The data processing serves the purpose of designing and optimizing our website in line with requirements.
The Google Tag Manager itself neither stores cookies nor does it process personal data.
However, it enables the triggering of other tags that can collect and process personal data.
You can find more information on terms of use and data protection here.
Use of Google Ads conversion tracking
We use the online advertising program „Google Ads“ on our website and in this context conversion tracking (visit action evaluation).
Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your computer.
These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification.
If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page.
Each Google Ads customer receives a different cookie.
It is therefore not possible for cookies to be tracked via the websites of Ads customers.
The information obtained with the help of the conversion cookie is used to create conversion statistics.
This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag.
However, we do not receive any information with which users can be personally identified.
Your data may be transmitted to the servers of Google LLC in the USA.
The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF).
Google has certified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 para.
1 p. 1 TTDSG i.V.m. Art. 6 para.
1 lit.
a GDPR.
The processing of your personal data takes place with your consent on the basis of Art. 6 para.
1 lit.
a GDPR.
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can find more information and Google’s privacy policy at: https://www.google.de/policies/privacy/
Use of the remarketing or „similar target groups“ function of Google Inc.
We use the remarketing or „similar target groups“ function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; „Google“) on our website.
The application serves the purpose of analyzing visitor behavior and visitor interests.
Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements.
Cookies are used to record visits to the website and anonymized data on the use of the website.
No personal data of visitors to the website is stored.
If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
Your data may be transmitted to servers of Google LLC in the USA.
The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF).
Google has certified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 para.
1 p. 1 TTDSG i.V.m. Art. 6 para.
1 lit.
a GDPR.
The processing of your personal data takes place with your consent on the basis of Art. 6 para.
1 lit.
a GDPR.
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can find more information about Google Remarketing and the associated privacy policy at: https://www.google.com/privacy/ads/
Data subject rights and storage duration
Duration of storage
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
In addition, under Art. 21 para.
1 GDPR, you also have the right to object to processing based on Art. 6 para.
1 f GDPR, as well as against processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.
Right of objection
If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para.
1 lit.
f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
Once an objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for the purpose of direct marketing.
last update: 28.04.2024